Shipping policy
Thank you for shopping with LuxNivoStore. We are committed to providing reliable shipping and a smooth delivery experience for all customers.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Estimated delivery times vary depending on your location. Most orders are delivered within 7–15 business days.
Shipping Charges
Shipping costs are calculated at checkout based on the delivery destination and selected shipping method.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email to monitor your shipment status.
Delivery Delays
Please note that delivery delays may occasionally occur due to weather conditions, customs processing, or carrier-related issues beyond our control.
Incorrect Address Information
Customers are responsible for providing accurate shipping information. LuxNivoStore is not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Lost or Damaged Packages
If your order arrives damaged or is lost during shipping, please contact our support team as soon as possible so we can assist you.
Contact Us
For shipping-related questions or support, please contact us through our store’s customer support page or email support.
sales@luxnivo.store