Shipping policy

Thank you for shopping with LuxNivoStore. We are committed to providing reliable shipping and a smooth delivery experience for all customers.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Shipping Time

Estimated delivery times vary depending on your location. Most orders are delivered within 7–15 business days.

Shipping Charges

Shipping costs are calculated at checkout based on the delivery destination and selected shipping method.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email to monitor your shipment status.

Delivery Delays

Please note that delivery delays may occasionally occur due to weather conditions, customs processing, or carrier-related issues beyond our control.

Incorrect Address Information

Customers are responsible for providing accurate shipping information. LuxNivoStore is not responsible for delays or lost packages caused by incorrect or incomplete addresses.

Lost or Damaged Packages

If your order arrives damaged or is lost during shipping, please contact our support team as soon as possible so we can assist you.

Contact Us

For shipping-related questions or support, please contact us through our store’s customer support page or email support.

sales@luxnivo.store