Return policy

At LuxnivoStore, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.

Returns

Customers may request a return within 14 days of receiving their order. To qualify for a return, items must be unused, unworn, and returned in their original packaging and condition.

Non-Returnable Items

Certain items may not be eligible for return, including clearance items, final sale products, or items showing signs of use or damage caused after delivery.

Refunds

Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund. Approved refunds will be processed back to the original payment method within several business days.